Operating Procedures During COVID-19 Outbreak READ MORE
We continue to treat patients of Citizens Rural Clinic and Columbia Medical via Skype or over the phone. If you need medical assistance, please call 649-5300 for Citizens Rural Clinic, or 649-2621 for Columbia Medical to schedule a time for your provider to call you.
Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. Rarely, animal coronaviruses can evolve and infect people and then spread between people such as has been seen with recent outbreaks of MERS and SARS.
If you think you may have COVID-19, call your primary care physician. If you do not have one, call the Louisiana 211 Network by dialing 211.
Your provider will ask you about your symptoms, recent travel, and people you have been in contact with. Depending on your symptoms, you may be tested for flu and, if negative, your provider will decide if you can and should be tested for COVID-19.
If you are tested for COVID-19, it will take several days (sometimes a week or more) to get the results. There is no rapid test for COVID-19 like there is for the flu and other viruses.
While you wait for your results, will be told to go home and self-isolate. Do not go out in public and avoid contact with all others, even if you start to feel better, until your self-isolation time is over.
Telemedicine (sometimes called telehealth) refers to the practice of caring for patients remotely, using technology, when the provider and patient are not in the same place. Usually, the provider and patient use technology that allows them to do a live audio-video visit (like a video chat).
The Louisiana Department of Health has directed all healthcare providers to use telemedicine for any care that is safe to do as a telemedicine visit.
Using telemedicine lets you see your doctor from home so you can follow social distancing and stay-at-home orders and still get the care you need. Following social distancing and stay-at-home orders helps prevent the spread of COVID-19, especially to those who are most vulnerable, older people and those with existing health conditions.
You may be able to do a visit on the phone. It will depend on your insurance, your provider, and what care you need. Let your provider know that you can’t do a video visit and ask them if a phone visit is an option for you.
Many clinics are not taking walk in patients at this time in order to practice social distancing to prevent the spread of COVID-19. This helps to protect all patients, including you and your family, the clinic staff, and patients who are elderly or have other health conditions.
Depending on the patient’s symptoms, your provider may decide that they need to see a patient in person.
Your provider wants to make sure you always get the care that you need. During a telemedicine visit, your provider will tell you if you need to come in for an in-person visit to get the best care or for testing.
If you have to go to a doctor for any reason, your provider or clinic staff will screen you either on the phone/telemedicine visit or when you arrive at the clinic with these questions:
As a precaution, you may be asked to wear a mask for your visit. It is also likely your nurse and/or doctor will also wear a mask and other personal protective equipment for your safety and the safety of the staff.
If you have questions about coronavirus, please contact the Louisiana 211 Network by dialing 211. Or, you can text the keyword LACOVID to 898-211 for the most current information about the outbreak as it becomes available.
Located next to Citizens Medical Center in Columbia, Citizens Rural Clinic provides quality and affordable out-patient care for your entire family... LEARN MORE