News

Report Fraud, Waste, and Abuse

June 27, 2017

Click the image below if you suspect the misappropriation (theft), fraud, waste, or abuse of public funds by anyone.

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What’s Good for You Is Good for All of Us - Especially When Nationally Awarded!

December 06, 2016

714600-award.gifWe’re proud to announce that Citizens Medical Center has been recognized by iVantage Health Analytics and the National Organization of State Office of Rural Health (NORSORH) for overall excellence in two performance categories as compared to all acute care hospitals in the nation:

1 of only 9 Rural Hospitals in Louisiana recognized for Excellence In Outcomes.

1 of only 6 Rural Hospitals in Louisiana recognized for Excellence in Patient Satisfaction.

Our physicians, nurses, staff and board are humbled to acknowledge this exciting news, and most of all, pleased that you choose to be part of the vibrant community we’re privileged to serve.

"These top quartile performers should take great pride in this recognition. It showcases their commitment and achievement as they continue to serve their communities despite the many market, regulatory and financial pressures." -Chartis Center for Rural Health

Important Notice for Patients with Humana® Health Insurance

July 27, 2016

Effective January 1, 2017, Citizens Medical Center and Citizens Rural Clinic will no longer be contracted with Humana®. This includes Humana® Health Insurance and Humana® Medicare Plans.

As a patient, should you have any questions or concerns about your Humana® coverage, please contact Sarah Plunk in our Business Office at (318) 649-6106. All Humana® policies will continue to be accepted through December 31, 2016.

Rest assured that we continue to accept all major insurance carriers such as Blue Cross/Blue Shield, Cigna, Vantage, and others. Also, we continue to accept Medicare and traditional Medicaid, as well as Healthy Louisiana plans previously called Bayou Health (Aetna Better Health® of Louisiana, Amerigroup Louisiana, AmeriHealth Caritas™ Louisiana, Louisiana Healthcare Connections™, and UnitedHealthcare® Community Plan). Thank you for choosing our services for your healthcare provisions.

Welcome Dr. Randy W. Head

September 29, 2016

806990-doc-head.jpgRandy W. Head, MD is originally from Start, Louisiana, and he attended Riverfield Academy while growing up. Following high school, he attended University of Louisiana Monroe (formerly NLU), majoring in Pre-medicine. Upon graduating from ULM, Dr. Head received his medical degree from LSU School of Medicine in New Orleans, and served his internship at E.A. Conway hospital (now University Health Conway) in Monroe.

“I am excited to announce my joining the medical team at CMC. My pledge to you is to provide excellent healthcare to the wonderful people of Caldwell & surrounding parishes.”

Citizens Rural Clinic Welcomes Whitney Guerreo!

July 15, 2015

361040-pic-whitney.jpgWhitney Guerrero is a native of Caldwell Parish. She graduated from Caldwell Parish High School, and obtained her Bachelor of Science in Nursing from the University of Louisiana at Monroe in 2011. She worked as a registered nurse for several years, and graduated with honors in 2015 from Northwestern State University of Louisiana with a Master of Science in Nursing. Whitney is a Board Certified Family Nurse Practitioner, and sees patients of all ages for acute and chronic health problems at Citizens Rural Clinic.

View all our medical staff.

Commercial Truck and Bus Drivers

September 02, 2015

The Federal Motor Carrier Safety Administration mandates that your DCL physical exams be performed by healthcare providers who are certified via the National Registry of Certified Medical Examiners.

For your convenience, our Clinic has trained staff on hand who are specifically certified to conduct your exam, and we’re pleased to provide that service through our Clinic. Call (318) 649-5300 to schedule an appointment.

Introducing Low-Dose CT

December 30, 2014

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  • 32-Slice
  • 4 Times Faster
  • 50-70% Less Radiation
  • Highest Resolution Images

To make CT exams as safe and accurate as possible for our patients, Citizens Medical Center has acquired Toshiba American Medical Systems, Inc.’s RXL 32-Slice CT Scanner with Adaptive Iterative Dose Reduction 3D, the company’s newest dose-reduction technology.

The AIDR 3D reduces radiation dose, enabling safer CT exams for patients, while maintaining the image quality needed for diagnoses. Combined software capabilities enable significant enhancements by reducing the radiation dose compared with conventional scanning.

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